RAIN 1/27: More than 20% of active users are now paying subscribers, says Spotify

Michael Schmitt
January 27, 2012 - 11:10am

SpotifyOn-demand music streaming service Spotify announced yesterday that it now has more than 3 million paying users. That figure reportedly represents more than 20% of its total active userbase.

Spotify users must pay a monthly subscription -- ranging from $5-10 -- to use the service on mobile devices, to remove advertisements and for other benefits (see here for more).

Spotify reached 2.5 million paying subscribers in November. And in March 2011, it said 15% of its active userbase paid a monthly subscription.

“We have achieved some pretty great results in terms of the ratio of paid users,” said Ken Parks, Spotify’s chief content officer and U.S. managing director. "We have an enormous internal effort to drive conversion and engagement with the service."

The Financial Times writes that a recent change by Spotify may have encouraged more free users to subscribe -- or to just leave. Unlimited streaming for free users ended in early January, six months after Spotify launched in the U.S. (more coverage here). 

Spotify also recently introduced new "apps" within the service, many of which offer radio-like features for users (RAIN coverage here).

You can find more coverage from the Financial Times here.

Paul Maloney
January 27, 2012 - 11:00am

New Hanover County, N.C., has become the first U.S. region to make available a "white space" broadband mobile network -- what the FCC apparently calls "super Wi-Fi." (Read more in RAIN here and here). Members of the public can reportedly test the servcie by visiting some county parks, and county officials are using it for security cameras where cabling would be impractical.

County officials say they plan to take advantage of the capabilities of the new technology to provide data services to remote county offices (e.g. at landfill sites), to save money on surveillance cameras, and for other communication (e.g. to transmit water quality data for easier monitoring).

"White space" is unlicensed spectrum in the range used by VHF/UHF television frequencies. Signals in low frequency bands, such as white space, can travel farther and penetrate walls more easily than signals used in common Wi-Fi networks. In 2008 the FCC voted to allow carriers and devices to use certain white space spectrum. New Hanover County was ideal to launch the Super Wi-Fi, as it was the first to successfully transition from analog to digital television (which opened lots of VHF/UHF frequency space).

"For now," the StarNews reports, "county visitors and residents can only tap into Internet access over the white spaces in areas provided by the county... But new products are being developed for other uses, such as consumer-grade wireless devices that could allow Wi-Fi service to reach all areas of a home."

Read more here and here.

Michael Schmitt
January 27, 2012 - 11:10am

Rhapsody and NapsterRhapsody will expand into Europe by acquiring Napster International, which operates in the UK and Germany, the company announced recently.

Back in October 2011, Rhapsody announced it had acquired Napster from Best Buy (RAIN coverage here). The purchase of Napster International is "the latest piece of the jigsaw," writes PaidContent.

"Rhapsody will migrate Napster subscribers to its own platform in March, introducing its own web player," PaidContent reports. "The Napster brand and employees will remain in place in the UK and Germany."

The combination of Rhapsody and Napster will push the latter service's user count to over 1 million.

PaidContent has more coverage here.

Paul Maloney
January 27, 2012 - 11:10am

It's great when users are willing to divulge important demographic information when buying products, or to gain access to entertainment (such as online radio channels). Info like gender, age/year-of-birth, and geographical location not only gives merchants and publishers a better idea of who their customers are, but helps build a valuable database that can be monetized by delivering targeted marketing to specific demo groups, right?

But if your database includes 99-year old Jim Shew, who resides in zip code 90210, the following won't come as a surprise: New research shows that "88% of online buyers had at some point intentionally left registration information blank or used incorrect information when signing up for a new account at a website," reports eMarketer, "up 12 percentage points from 2010."

One caveat: this research does come from a "social login platform company," and naturally, the remedy is to allow users to log in using their Facebook or Twitter accounts. (It's likely that users are more honest about their personal information on their social media profiles.) The research also showed that 77% of U.S. online customers say they desire social sign-on for online retailers.

Read more from eMarketer here.