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BY
KURT HANSON
I just read another news story about Internet radio yesterday that
included the following paragraph:
"According to Arbitron, 11 million people in the United
States are listening to Internet audio on their PCs, where they
can listen to Internet-based audio on their own schedule, listen
to programs that aren't available on their local radio stations,
and create a personalized playlist of programs."
Yeah, yeah, yeah, sounds great. But there's only one thing:
The statistic quoted in that sentence is ABSOLUTELY untrue! Nonetheless,
it's a statistic that's sweeping the country, as one journalist
picks it up from a previous journalist's story and repeats it and
then another one picks it up from that story and repeats
it again.
But it's just plain dead wrong. What the Arbitron study actually
said was that 11 million people have tried listening to Internet
radio at least once.
The important, critical difference is that the vast majority of
those consumers apparently found the experience unsatisfying
because they are not currently listening!
Only about quarter of those 11 million people said they'd listened
in the past week. And given the apparently low TSL that Internet
stations seem to be getting, it's possible that only 100,000 people
(or even fewer) literally are listening to Internet audio
at the average moment. (This figure is consistent with a popular
Internet-only webcaster or streamed broadcast station having an
AQH audience size of 150 to 300 persons, whereas a big-market broadcast
station might have an AQH of up to 100,000 persons.)

From yesterday's New York Times: "[Internet websites]
have recently attracted a Los Angeles bureau chief from The Wall
Street Journal, a New York Times copy editor, a Seattle Times sportswriter,
an assistant city editor at The San Francisco Chronicle, a Chicago
bureau chief from Business Week, a business writer and a copy editor
from The San Jose Mercury News, the beauty director of Elle, a Fortune
columnist and the editor of American HomeStyle and Gardening...
"This was an opportunity The Journal couldn't provide," [departing
Los Angeles bureau chief ] Gumbel added. "I had this image of my
daughter saying to me in 20 years' time, 'What did you do in the
Internet revolution, Daddy?' If I had to stand there and say, 'Nothing
special, dear ...'". Then Gumbel, a former foreign correspondent,
added that he had found the technology revolution just as transforming
as the collapse of communism, which he had covered. Only this time,
he asked himself, "Do I want to be an observer or a participant?"
As RAIN has been reporting, several dozen radio executives
have also left radio for the Internet world in the past few months,
although they are typically not going to the Internet-only
radio operators (but elsewhere instead). Click here for the
full story in yesterday's New York Times.

From a company press release: "RadioWave.com, which
creates customized interactive audio players that coordinate graphics,
interactive advertising, and
e-commerce with streamed audio, today announced an investment by
the Susquehanna Radio Corp., the nation's largest privately held
radio group. Susquehanna, which is the first radio group to showcase
RadioWave.com's proprietary live broadcast advertisement insertion
technology on its station web sites, furthers its pioneering commitment
to the Internet.
"Susquehanna, which owns and operates twenty-three AM and FM
stations in major markets across the country, signed an agreement
last week to feature RadioWave.com players on all of its station
web sites and to begin to use RadioWave.com's live broadcast advertising
insertion capabilities. The proprietary technology developed by
RadioWave.com is the first to allow radio stations to separate their
over-the-air and Internet advertising inventories for a live broadcast
so that the same inventory can be sold twice, once for each medium.
RadioWave.com's unique services are helping Susquehanna to open
up their broadcasts to new Internet revenue models."
This follows a recently-rumored investment by Intel in the
company, which was originally launched as a wholly-owned division
of Motorola.
From a company press release: "WebRadio.com, a wholly
owned subsidiary of GEO Interactive Media, today announced the
integration of a 'Now Playing' feature into the WebRadio player,
making available a turn-key e-commerce solution to WebRadio's close
to 200 radio station affiliates.
"WebRadio.com offers this free service to its affiliates where
listeners can hear the station's music streaming live over the Internet,
see the name of the artist/song playing and buy it on the spot.
"WebRadio.com's strategic
partner, GetMedia, the leading provider of impulse driven e-commerce
for radio stations, designed the 'Now Playing' technology."
As shown in the "Pixy 103" (WPXC/Hyannis, MA) example
above, a listener can scroll across recently-played songs in
the player and, as he or she does so, the album cover art
in the player window changes and links appear for more information
on the album or to buy it. We've seen this Get Media feature before,
but I'm not sure we've ever seen it incorporated into a player before.
The press release continues, "GetMedia's technology is available
to major market radio stations and networks. GetMedia's mission
is to become the leading provider of media to consumers around the
world." (That's a pretty aggressive mission!)
Reprinted
from yesterday's edition:

According to
a report issued last week by NYMRAD
(the New York Market Radio association), the New York Radio Market
X-Ray report prepared by Miller,
Kaplan showed that Internet/e-commerce spots
were the market's #2 category of advertiser for the full year of
1999 and the #1 category in December, during which they accounted
for about 1 out of every 7 spots aired.
The following chart shows total 1999 spending for the top ten categories
of advertising in the New York market:
| Category |
Spending
in millions
|
%
change over 1998
|
| Automotive |
$78.3
|
+27.4
|
| Internet/E-Commerce |
64.1
|
+392.9
|
| Television
Stations/Networks |
44.8
|
+15.1
|
| Financial
Services |
41.4
|
+21.5
|
| Communications/Cellular/Utilities |
35.8
|
+15.9
|
| Specialty
Retail |
34.9
|
+49.2
|
| Beverages |
34.8
|
+11.4
|
| Health
Care |
31.6
|
+12.5
|
| Concerts/Theater/Movies |
25.4
|
+4.8
|
| Professional
Services |
24.9
|
+36.3
|
Overall, as
previously reported in the press, total ad revenues for New York
market radio stations rose 19.5% in 1999 to a record $693.0 million.
Internet/e-commerce advertisers accounted for 9.2% of annual spending
and 14.0% of December spending -- i.e., about 1/7 of total December
spot revenues.
Read the full NYMRAD press release here.
Department
of Viral Marketing:

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Part
Two:
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Looking for Part One of the "RAIN Guide
to Internet Audio?" Go to the bottom of this
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