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   December 20, 1999
  Daily news and commentary on the key issues involving radio and the Internet
   
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From Radio Ink:
"Recently Arbitron released its first webcast ratings report. Where is the company headed with this strategy?"

In its interview with Joan Fitzgerald, director of marketing for Arbitron's Internet Information Services, she reveals that "the next report is going to be out the first week or two of January."

The full interview is available on Radio Ink's website here.

Radio and Internet Newsletter is a daily compilation of news (plus essays, commentary, and resources) designed to help you better understand the Internet and its potential impact on radio -- both the dangers it presents and the opportunities it offers. We hope you find it valuable.



From Radio & Records: "Vancouver-based Global Media will stream audio from Inner City’s WLIB-AM & WBLS-FM/New York, KBLX-FM/San Francisco and WHAT-AM/Philadelphia, in exchange for a percentage of the broadcaster’s web-related sales (e-commerce, banner ads, etc.). Global says it has inked deals with about 150 U.S. radio stations."

According to a press release posted on the PR Newswire site, Global Media other recently-announced deals include WLSZ/Jackson, MI; WLSQ/Dyersburg, TN; Hudson Valley stations WSPK-FM, WHUD-FM, WBNR, and WLNA; Faehn Radio-owned KSDR; and WTBO-WKGO/Cumberland, MD.

Click here for R&R Online (subscription required) or here for PR Newswire (and then do a keyword search for "Global").

 
One of the most challenging things about understanding the Internet-related issues affecting the radio industy is figuring out who does what. To help clarify the answer to that question, we're in the process of developing a RAIN Vendor Guide. Click here to see our preliminary list of key vendors; click here to see a sample page on either Magnitude Network (a "full service" vendor) or WarpRadio (a company that provides streaming in exchange for avails).
 




BY KURT HANSON
About two weeks ago in RAIN, I described a seemingly insane offer from MP3 music seller eMusic.com in which they say they'll give you $240 worth of merchandise if you'll just please, PLEASE buy $50 worth of MP3s from them (at $.99 per track or $8.99 per album).

We also uncovered the fact that they apparently haven't been able to find 5,000 takers in almost three months. (This is a company valued by the stock market at $500 million that can't sell $250,000 in merchandise per quarter!) (Click here and here to read our original stories.)

Now I've learned one reason they may be having problems: They have an incredibly clunky buying mechanism! I've been trying to take advantage of the offer for two weeks now...and I can't do it!

Here are some of the problems I've had: (1) If you put an item in your "shopping cart," you can't learn what it is. (I apparently liked a Christmas compilation album I saw, but now I want to review what's on the album and there's no way to do it.) (2) I absolutely want to add a They Might Be Giants album to my cart. Although it's featured prominently on the site, I can not successfully add it to my cart. (3) Every time I try inputting my credit card information, I get an "Internal Server Error" message (as shown).

One lesson to be learned here: If you've got e-commerce on your site, test it frequently. Ask friends to test it. Ask relatives to test it. Make sure it works.

Finally, an article in this week's The Industry Standard reveals that this $500-million-dollar company lost $18 million last quarter -- to sell $40,000 worth of music! (Are "MP3" and "free" synonymous to consumers, perhaps?) Click here to read it.




We're going to use the holiday period to add lots of pages of resources to this site that we hope you'll find valuable. Here are a couple of examples:


Click here to see our preliminary version of a presentation of various interesting station websites. (Like the look of a site? Click on the screenshot to go there!)


A guide to participants in the Internet radio world starts here, with pictures of the various audio players. (Or feel free to wait a few days; we'll add a lot more editorial content to the page.)



We'd like to know what you think about the format of this newsletter. Please take a moment, if you can spare the time, to fill out this quick form. (All fields are optional.)

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News archives
To review last week's action
involving radio and the Internet, click the "News Archives" option, either at top left or here.


Viral marketing
Finally, if you like this newsletter, please tell one friend about it sometime today. Thanks very much.




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