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   December 17, 1999
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Radio and Internet Newsletter is a daily compilation of news (plus essays, commentary, and resources) designed to help you better understand the Internet and its potential impact on radio -- both the dangers it presents and the opportunities it offers. We hope you find it valuable.


From the San Jose Mercury News: "The Internet can bring radio broadcasts from the other side of the planet directly to your computer, but it can't get them from your PC to your car stereo. Or your Walkman.

"Eventually mobile wireless connections might solve that problem, letting people tune in to their favorite online DJ anytime, anyplace. But until wireless networks can support online broadcasts, the next best thing is emerging technologies that help listeners record Web broadcasts onto something that can travel -- a cassette tape, for example..."

The article goes on
to describe three soon-to-arrive Internet-audio recording devices that may let consumers record (and time-shift) their favorite radio stations and listen to them anywhere. Read the full story in Mercury Center here.



From CNET News: "With so many hipsters shopping online, you would think Tommy Hilfiger's new Web site would sell the fashion designer's popular jeans or cologne.

"But with a Net radio station that plays everything from hip-hop to metal, and artists such as Britney Spears and Sugar Ray splashed across its marquee, Tommy.com seems more like an entertainment site than a clothing retailer. And that is exactly the point...

"Music on the Net is arguably one of the hottest online sectors. In the past six months alone, a slew of sites has popped up to try to garner advertising or music sales revenue by luring music listeners to their digital downloads, articles and videos..."

Actually, despite what the article implies, Tommy.com actually offers visitors six different channels of music (Alternative, Hip-Hop, Rock, Metal, Dance, and TommyTracks) on its branded RealPlayer. Click here to read yesterday's CNET article or here to visit the website.





BY KURT HANSON
One of the confusing things about understanding vendors that are offering to help radio is figuring out who does what.

To that end, we're working on fleshing out this chart:

 
Magni-
tude
Network
Radio-
Wave


First
Internet
Media
Corp.

Web-
Radio
OnRadio
Broad-
cast
Amer-
ica
 Streaming
Yes
Yes
 
Yes
 
Yes
 Site design
 
Yes
     
 Branded player  
       
 Site content
     
Yes
 
 E-commerce
Yes
         
 Sales training
 
Yes
     
 Aggregation    
Yes
 
Yes
 Other            
           
 Established
1996
 # of stations
200
 # in mkts.1-10
?
  ====== ====== ====== ====== ====== ======

The chart above only shows the "full service" vendors and is of course not filled in yet.

We're also in the process developing a more detailed, one-page guide for each of the dozens of firms involved in Internet radio. Click here for a sample.

Your comments and recommendations would be helpful. Click here to contriubte any insights you might have.



The lead story in Wednesday's issue of RAIN noted that the nation's leading radio station website, Z100.com, according to PC Data Online, doesn't even make the country's top 5,000 websites. (Click screenshot at right to read the article.)

In the e-mail below, Bob Bellin notes that even the most popular radio stations have popularity that's essentially limited to their market only and discusses the implications of that.



No local radio station can ever hope to crack the top echelon in site traffic...

Bob Bellin (fbob@adelphia.net )

December 15, 1999
6:16:42
PM


Kurt,

First of all, I really enjoy reading your RAIN newsletter. It's one of the best designed sites of it's type I've seen yet. I don't know whether this is a money making venture for you or just a labor of love...either way it's very well conceived and implemented.

Some thoughts...

It's hard to know who's actually where in page views, as different sources cite different numbers. Alexa, for instance, puts mp3.com way ahead of mtv.com. No matter really, the big point is that no local radio station can ever really hope to crack the top echelon in site traffic, because they only have significant penetration in one market.

Outside the NY metro, I'd guess that less than one percent of the US even knows what Z100 is and only a very small percentage of them would have any reason to check out their site. And if Z100 in new York is site number 6000 (roughly), imagine where the site of the #1 CHR in Kansas City would fall on the page view food chain! At the going rate of about $10 per thousand, I'm surprised that any radio station could view their website as a big source of ad revenue any time soon.

So what should radio stations be doing with their websites and on the Internet? In my humble opinion, several things. The Edison Research study that Arbitron commissioned provides some viable suggestions.

First, advertiser coupons. Listeners and advertisers both want them and you can charge advertisers for them, yet they cost virtually nothing to provide. If that station in market #30 (roughly Kansas City if I remember correctly) bills say, $6,000,000 locally and they could get half of their advertisers to pay a ten percent surcharge to be included in the "98 Rock Virtual Discount Mall" (OK, so I'm not a great name thinker upper, but you get the idea), that represents (roughly) a four percent increase in overall billing, and because there's virtually no expense associated, probably a ten percent increase in cash flow. Not the end of the world, but certainly worth doing. Whether advertisers actually up their expenditures to pay for the service, or just spend the same amount on ten percent fewer spots (same revenue, fewer units) in Martha Stewart's words, "...it's a good thing."

Second, audio streaming. The Arbitron study suggests that statistically significant numbers of people have real difficulty picking up their favorite stations at work. Streaming is a real solution to that problem. Arbitron has already said they treat streaming listenership as a simulcast and include it in the regular market report. I have my questions as to whether that's appropriate for them to do, but if they said they'd do it and I were running a radio station, I'd certainly take them up on it. Don't do it and risk losing that at work audience to a national streaming provider (they all suck now but it's only a matter of time before someone gets it right).

Also, side brands (like iRIF in Detroit) can protect a local broadly programmed mass appeal station form being niched to death by national streamers offering 500 format options, especially now that so many local stations are doing more canned voice tracking with less and less local content.

So if this is such an important option for listeners, why do the numbers add up the way they do (and I concur with you math, currently streaming adds up to much ado about nothing)?

Here's my analysis:

First and foremost, few if any stations support enough streams to add up to anything. I think you mentioned a streaming AQH of 300. I doubt that any station buys enough bandwidth to support even 1000 simultaneous streams, even at peak hours. (you can rent bandwidth as you use it so that you don't have to buy 1000 stream capacity at 4AM).

Also, most stations (and many still haven't) only recently converted to the G2 (RealNetworks) format, which is the only one that's really listenable without broadband. Prior to G2, all other formats sound unlistenable, at least for music. The new WIN media format isn't helping either. It's better than the old Real Audio stuff, but not as good as what comes out of most radios. The whole AMFM chain uses WIN media...OK for listening to Bob and Tom, but still not acceptable for music. If the reason you're there in the first place is because your station sounds crappy at work, another crappy sounding option isn't likely to be widely adopted.

Last but not least, few if any stations really promote their streaming in a way that would showcase their value. "Do the steel walls of your office building make it hard to pick up Oldies 101 easily? Try our webcast..." If a top station in a large city with a lot of office towers (NY) or one with terrain issues (Denver, Seattle) or both (San Francisco) offered a lot of streaming capacity in Real G2 format and promoted it properly, I bet they'd add to their AQH in numbers that would be impressive, say 10%.

This e-mail is really long, but you bring up some really interesting questions and deal with the whole subject in such a cogent manner that you really got me thinking. Thanks for reading this (assuming you have).

Bob Bellin

FYI -- I'm a former radio GM, now CEO of an Internet start up.



I'm writing a new business plan!

Steve Blatter (yobeerman@earthlink.net)

December 16, 1999
09:11:42 AM


Your "3-Step Guide to Better Performance in the InfoStream Webcast Ratings" (here) was brilliant. I'm writing a new business plan first thing tomorrow morning!!!

Well, not really. Great job with the Arbitron InfoStream analysis though.




More reader comments received during the past week will be posted here over the weekend. Add your own comments here.

Want to read more RAIN? See menu at top left.


We appreciate hearing from you...plus we'll send you an occasional news update if the situation ever warrants.

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Apparently some readers were getting "Mailbox full" messages yesterday. Today the form above should absolutely work! Please try it.

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