August 10, 2000  
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BY KURT HANSON
Given the past few days' worth of debate in RAIN triggered by GlobalMedia.com's recent acquisition of Magnitude Network, GlobalMedia CEO Jeff Mandelbaum called in yesterday and volunteered to explain the firm's business model -- and why he believes his firm can thrive where OnRadio and Magnitude apparently didn't.

Mandelbaum explained to RAIN, "GlobalMedia is the only company that integrates revenue generation concurrently with the streaming of content. And we have always tightly linked the two, because it causes a business model that scales on the basis of traffic -- the more traffic that's served, the more revenue that's generated for both our broadcasters and ourselves, who we revenue-share with."

In other words, every hour that the consumer is listening to a client's audio stream using the GlobalMedia player, there are revenue-generating activities going on in the player window -- e.g., sponsored games and trivia contests, "webmercials," and so on.

Magnitude Network, by contrast,
asked its clients for some broadcast avails and kept rights to a "gateway ad" (the short audio ad that precedes the actual stream of the station's webcast). If the station's listeners listened for extended periods of time, Mandelbaum explained, Magnitude's costs of providing streaming went up but their revenues didn't.

Mandelbaum added, "And we've been able to achieve critical mass with the acquisition of assignable contracts from both Magnitude and OnRadio, which makes our network of stations highly attractive to advertisers because of our reach."

So...what's the revenue-sharing deal for Global's clients? Mandelbaum was happy to explain.

"It varies from contract to contract," he said, "but in general we share advertising and e-commerce 50/50 after the costs of streaming are covered -- and because of our scale, we can pass along very comepetitive costs of streaming."

He added that, currently, "Our advertising revenues more than cover the cost of streaming, so that the station is seeing revenue with every minute served -- interestingly, just as they do in the offline world!"

As for observations by some RAIN readers that the GlobalMedia player may be difficult to use -- requiring a recent version of RealPlayer, Flash, and possibly a change of settings -- Mandelbaum responded, "We do require RealPlayer, but more than 135 million unique users have registered for it -- and the vast majority of Internet users received the Flash plug-in with their browser.

"So our player could not be easier to install. It takes one click the first time the user enters any of the GlobalMedia properties -- a one-time plug-in for all of our hundreds of properties."

The question that began the conversation in RAIN was this: "Will Magnitude Network clients be forced to switch to RealAudio?"

Mandelbaum responded, "We have put together a very detailed conversion and implementation plan for Magnitude clients -- and will be offering them a very aggressive and compelling package for them, especially considering the new revenue opportunties that GlobalMedia offers them."

And if they're fans of the Windows Media format? "The clients will not be afforded the opportunity to support dual formats, because the support of dual formats does not improve the consumer experience, and in effect doubles cost without doubling revenue. Since our clients are focused on the best consumer experience and generating maximum revenue, we believe they will find our approach to be the most effective."

The Magnitude contracts apparently
do not speak to the streaming format that will be provided (and do not have out clauses). "But I would emphasize that GlobalMedia is a customer-centric company, and we will work with each and every Magnitude customer until they are satisfied," Mandelbaum said.

According to the firm's website, "Mandelbaum joined GlobalMedia.com in January, 2000. Prior to joining GlobalMedia.com, Mandelbaum was VP/Media Systems Sales for RealNetworks, where he had line responsibilities for the Americas regions and drove strategic opportunities worldwide, according to Global's website.

Finally, Mandelbaum clarified that the Magnitude purchase price (in the all-stock deal) was $6 million woth of stock in U.S. dollars, not in Canadian dollars as reported in some other trade publications.

Vist the GlobalMedia.com website here.

Discuss this topic in the RAIN message boards here. (Note that there's a link for helpful instructions at the top of the page.)



From their press releases:
"Excite@Home today announced participation in the trials of bluematter, the new digital download format from Universal Music Group. Part of a unique trial to give Internet users a legal way to download music, Excite@Home's participation will provide feedback on consumers' music experience. As an affiliate, Excite@Home will feature digital music and enhanced multimedia content to music fans to download quickly and legally...

"Bluematter tracks will be available at select affiliate sites: Alliance Entertainment's "thestore24" sites, ARTISTdirect; audiohighway.com; LAUNCH.com; Lycos Music; Music.com; and RollingStone.com...

"'Universal is embracing multiple digital music strategies, beginning with our multimedia download product, bluematter,' said Heather Myers, Executive Vice President and General Manager of "Global e." "The bluematter trials are part of several options that we are developing to open Universal's vast library of music to the digital music consumer.'

"The trials will begin with tracks from a variety of Universal Music Group artists including Blink 182, George Benson, Live, Luciano Pavarotti, 98 Degrees, Marvin Gaye and SmashMouth, with more tracks to be added weekly as the trials roll out. All bluematter tracks can be immediately downloaded at music.excite.com for Excite.com users and home-music.excite.com for @Home subscribers for $1.99...

Read the UMG press release here, and the Excite@Home press release here. And read an interesting essay on labels' pricing strategies in yesterday's RAIN here (second story on page).



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Yesterday, RAIN reader John Sutton of WarpRadio.com wrote, "Since both OnRadio and Magnitude didn't charge the stations for streaming, those stations need to start to pay or stop streaming, and it is highly unlikely they will want to pay or stop..." He then recommended his company's solution.

Other readers responded...

"Barter can cost a station tens of thousands of dollars in ad revenues... "


I am surprised that you would publish such an out and out endorsement of Warp. That is not journalism, it was a thinly veiled advertisement for one of your sponsors, negative selling no less.

The comment by WarpRadio trashing StreamAudio, OnRadio, Magnitude and Global was nothing more than a sales pitch. The reality is that Warp's model of barter can cost a station tens of thousands of dollars in ad revenues. You do the math: $600 units x 7 days x 52 weeks is $218,400 of lost advertising revenue and lost commissions for local sales people.

Warp is selling their clients a bill of goods. I can see why Streamaudio is cleaning their clock.

  Rob Drucker
Director, Business Development
MediaAmerica, Inc

Actually, Sutton's letter wasn't meant to be journalism! It was a letter from a reader -- clearly identified, including his affiliation. (Incidentally, they're not a sponsor.) I just thought it was an interesting perspective that others, like Rob, could respond to.
I wrote Rob to explain this, and he generously e-mailed back, "Kurt, I do enjoy the effort you are putting out, but this issue is coming across very one-sided with half-baked observations from Global's competition and it was pissing me off. It would be great if you can interject your thoughts. If you went to GlobalMedia.com to listen to one of their streams, I don't think you would find it too difficult to manipulate. Keep up the good work."


"Sure, WarpRadio works on barter, but... "


John Sutton's bash on OnRadio/Global/Magnitude hid some details: Sure, WarpRadio works on barter, but the station must provide equipment and connectivity.


  [No return address provided]



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